If these troubleshooting steps do not succeed, you may have to use another computer for your exams. Respondus Monitor provides a controlled testing environment, web camera recording, and a report of student exam taking. Under “Input,” drag the microphone slider left or right. Respondus Monitor is an addition to the Respondus Lockdown Browser that uses a web camera and recording to ensure academic integrity during online testing. Next to the volume slider, select Audio settings. *Special note for Chromebooks, please check the Microphone settings here: *Special note for Lenovo computers, please also check the Microphone is turned on by opening Lenovo (or Lenovo Vantage) > My Device Settings > Audio > and setting Microphone ON A USB headset with built-in mic is also worth trying. Most external USB webcams come with a built-in microphone, so using one of these is a good troubleshooting step. If problems persist, we recommend you hook up an external microphone to your computer and try the above steps again. If you still don't hear your recording, then click "it's not working" and follow the steps in the troubleshooter.ĩ. Click on the button titled "Run Webcam Check." If your camera and microphone are detected and work properly in this check, then they should also work in the pre-exam webcam check.Ĩ. Then click on the "Help Center" icon in the upper toolbar.ħ. Open LockDown Browser, log in to your institution's learning management system, and navigate to a course. Mac users should also ensure they've granted the necessary permissions for the camera and mic to be used by LockDown Browser. Make sure that your computer's operating system hasn't muted LockDown Browser.ĥ. Turn your computer's volume up all the way.Ĥ. It's essential that you ensure that no applications that may use a microphone (such as Skype, Facetime, Google+ and various utilities that may come with the webcam) are running.ģ. Once restarted, close down all other applications on your computer other than LockDown Browser. Once you're running the latest version of LockDown Browser, restart your computer. You can check your version and upgrade by using the steps in this article.Ģ. First, make sure you are using the latest version of LockDown Browser. Respondus will try to close any open applications on your computer. After opening the Software, you may be asked to select a server. Use Respondus LockDown Browser to access the internet. If your microphone is not working correctly during a LockDown Browser session, the following steps may help resolve the problem:ġ. Do not open any other browser to access the internet.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |